Hospital Operations Command Center

Client
Major Healthcare Complex
Industry
Healthcare
Services
Data & Analytics
Case Study Cover

The Challenge

No one knew the real-time status of the hospital. Patients waited in hallways while beds sat uncleaned on upper floors.

Client Overview

A flagship medical city was suffering from overcrowding in ER and long transfers, despite having empty beds elsewhere.

1,200 beds
Complex flows
Life-critical resource allocation

Solution Components

Digital Wall

Massive centralized screen showing live status of every bed and ER bay.

Flow Predictor

ML model forecasting incoming ER surges 4 hours ahead.

Porter Dispatch

Uber-like app for hospital porters to speed up patient transfers.

Challenges & Risks

1

Siloed Data

EMR, ADT, and HR systems did not talk to each other.

2

Culture

Getting doctors and nurses to trust a screen over their notes.

Key Impact

19%
improvement in patient throughput
40-minute
reduction in ER wait times
95%
bed utilization rate efficiency
Saved
15% on overtime staffing costs via better planning

The Solution

We built a NASA-style Command Center. It pulls data from 15 systems to give a 'God view' of the hospital. AI predicts bottlenecks, and dispatch algorithms send staff exactly where they are needed.

Tech Stack

TableauPythonSQL Server HL7FastAPI
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