الخدمات المدارة
الخدمات المدارة
توفر خدمات AIBTICA المدارة العمود الفقري التشغيلي لتكنولوجيا المؤسسات. نتحمل مسؤولية صحة وأمن وأداء تطبيقاتك وبنيتك التحتية، مما يتيح لفرقك الداخلية التركيز على الابتكار. من دعم L1/L2/L3 إلى عمليات SRE المتقدمة والعمليات السحابية، نقدم مستويات خدمة مخصصة تناسب متطلبات وقت التشغيل الخاص بك.
Challenges We Solve
Unpredictable Incident Response
Without 24/7 coverage, critical issues surface during off-hours. By the time someone notices, user-facing systems have been degraded for hours.
Cloud Cost Sprawl
Teams spin up resources during development and forget to decommission them. Monthly cloud bills grow 15–30% year-over-year without corresponding business value.
Compliance Drift
Security configurations that passed audit last quarter quietly fall out of compliance as teams push changes. Manual auditing cannot keep pace with modern deployment velocity.
Our Approach
SRE Operating Model
We staff dedicated Site Reliability Engineers who share on-call rotations with your team, maintain error budgets, and treat reliability as a feature — not an afterthought.
FinOps Discipline
Monthly cost reviews with rightsizing recommendations, reserved instance planning, and automated shutdowns for non-production environments. Typical savings: 25–40% within 90 days.
Compliance as Code
Policy rules are encoded in Open Policy Agent and Terraform Sentinel. Every infrastructure change is validated against NESA, ISO 27001, and SOC 2 controls before it reaches production.
Proactive Monitoring
We define SLIs and SLOs for every critical service and alert on error-budget burn rate — catching degradation trends before they become outages.
Industries We Serve
Frequently Asked Questions
We manage AWS, Azure, and GCP environments. About 60% of our Abu Dhabi clients run multi-cloud setups; we provide a unified operations layer across all three.
Yes. Our NOC operates around the clock from Abu Dhabi with escalation tiers and defined SLAs. P1 incidents are acknowledged within 5 minutes.
We manage hybrid environments including on-premise data centres, co-location facilities, and sovereign cloud deployments within the UAE.